Introduction
RealEstateQueen (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.realestatequeen.com (the “Website”) and use our services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.
01.Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Postal address
- Property-related information (e.g., property address, preferences, price range)
- Financial or transactional information (if applicable)
- Communications with us or our representatives
You may also provide information about third parties (e.g., referrals). You represent that you have authority to share such information.
1.2 Automatically Collected Information
We automatically collect certain information when you use the Website:
- IP address
- Device type, browser type, and operating system
- Pages visited, time spent, and navigation paths
- Access times and referring URLs
We use cookies, web beacons, pixels, and similar technologies to enhance user experience, analyze trends, and deliver personalized content.
1.3 Location Information
With your consent, we may collect approximate or precise location data to provide location-based services and relevant listings.
1.4 Communication Tracking
We may monitor and store communications between you and our representatives, including:
- Call logs (date, time, duration)
- Text messages and their content
- Inquiry details
02.Use of Your Information
We use your information for the following purposes:
- Provide, operate, and maintain our Services
- Connect you with real estate agents, brokers, or partners
- Respond to inquiries and provide customer support
- Send service-related communications and updates
- Send marketing communications (subject to your preferences)
- Personalize user experience and content
- Analyze usage and improve our platform
- Comply with legal obligations
You may opt out of promotional emails at any time by using the unsubscribe link contained in the communication. Transactional, administrative, and service-related communications may continue to be sent even after you opt out of marketing communications. Where you provide your telephone number and consent, you agree to receive calls, text messages, and other communications from the Real Estate Queen and its business partners regarding requested services. Message and data rates may apply. Consent is not a condition of purchase.
You expressly consent to receive communications, including calls, SMS, and automated messages, from us and our partners, even if your number is registered on a Do Not Call list. Consent is not a condition of using our Services.
03.Sharing of Information
We may share your information under the following circumstances:
3.1 Service Providers
With third-party vendors who perform services such as hosting, analytics, customer support, and communication tools.
3.2 Business Partners
Real Estate Queen may share information submitted through contact forms with licensed real estate agents, brokers, lenders, service providers, or other business partners for purposes of responding to your inquiry and providing requested services. We are not responsible for the acts, omissions, or services of any third-party professionals or partners.
3.3 Legal and Compliance
When required by law or to:
- Comply with legal processes
- Enforce our Terms
- Protect rights, property, or safety
- Prevent fraud or illegal activity
3.4 Business Transfers
In connection with mergers, acquisitions, asset sales, or similar transactions.
3.5 Aggregated Data
We may share anonymized or aggregated data that does not identify you.
04.Third-Party Services
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices. You are encouraged to review their privacy policies before providing information.
Third-party tools (e.g., Google Analytics) may collect and process your data. You can learn more at: https://www.google.com/policies/privacy/partners/
05.Cookies and Tracking Technologies
We use cookies to:
- Enable website functionality
- Analyze performance and usage
- Personalize content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect functionality.
We and our advertising partners may use cookies, pixels, tags, SDKs, and similar technologies to measure advertising effectiveness, provide targeted advertising, and understand user interactions with the Website. We do not sell personal information for monetary consideration. However, certain sharing of information through advertising and analytics technologies may constitute “sharing” under applicable privacy laws.
You may manage your cookie preferences through our cookie banner or browser settings. Disabling cookies may affect functionality.
We may use advertising and analytics tools that could constitute “sharing” under applicable privacy laws.
06.Data Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
07.Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
08.Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise your rights, contact us at the details below.
09.California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under California law, including the right to request access to, correction of, or deletion of personal information we collect about you, subject to applicable exceptions. You may also have the right to request information regarding our collection, use, and disclosure of personal information and to exercise your rights without discrimination.
To submit a privacy rights request, please contact us using the information provided below. We will respond in accordance with applicable law.
10.International Data Transfers
If you access our Services from outside the country where our servers are located, your information may be transferred and processed in other jurisdictions. By using the Services, you consent to such transfers.
11.Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12.Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the revised Policy.
13.Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
- Website
- www.realestatequeen.com
