Houzeo Hidden Fees: The Truth Behind the Listing Fee

✏️ Editor’s Note: Realtor Associations, agents, and MLS’ have started implementing changes related to the NAR’s $418 million settlement. While home-sellers will likely save thousands in commission, compliance and litigation risks have significantly increased for sellers throughout the nation. Learn how NAR’s settlement affects home sellers.

Houzeo is a New York-based real estate technology platform that serves both home buyers and sellers across all 50 states. It was established in 2017 to help sellers list on the MLS for a flat fee and cut down on agent commissions. At the same time, the goal has been to give buyers access to over 1.6 million listings.

Its advanced technology handles everything from listing to closing, 100% online. You can digitally offer submission, manage showing, and close deals, all in one place, using Houzeo’s mobile app.

What Is Houzeo?

Houzeo is a real estate technology platform built for both buyers and sellers. As a seller, the Houzeo flat fee gives you access to your local MLS for a flat fee, cutting out the traditional 3% listing agent commission without sacrificing exposure or support.

For buyers, the platform offers 1.6 million+ active listings nationwide, with tools to filter searches, save favorites, schedule showings, and submit offers directly.

The entire process runs through Houzeo’s online platform and mobile app. Sellers manage listings using IntelliList while DigiTransact handles contracts and paperwork digitally. Licensed MLS agents support transactions across all 50 states to ensure compliance and smooth closings.

» How to List on MLS: Here’s everything you need to know about listing your home.

Does Houzeo Have Hidden Fees?

No, Houzeo charges zero hidden fees. Every cost, from the upfront listing fee to state-specific MLS charges, is disclosed on their pricing page before you commit. 

With the current median home sale price at $438,964, sellers are understandably cautious about surprise costs. Houzeo addresses this directly by publishing all package prices, closing fees, and optional add-on costs upfront.

Package prices vary by state due to local MLS requirements. In some states, Houzeo charges an additional closing fee to meet minimum service requirements, with all costs disclosed on state pricing pages. A minimum $999 commission at closing also applies to Silver, Gold, and Platinum plans.

Customer reviews on PropTech, Google, and Trustpilot consistently reflect this transparency, with no recurring complaints about unexpected charges. What you see on their pricing page is exactly what you pay.

Houzeo Fees and Packages

Houzeo offers 3 flat fee listing packages:

These are generic prices mentioned on Houzeo’s pricing page. Check out your state’s pricing page to know the exact Houzeo fees.

Silver Package

Houzeo’s Silver Package lets you get on the MLS with several tools to set you up for success. The extended duration of the MLS listing and the added photos ensure that your property gets maximum exposure.

If that’s not enough, you get unlimited listing changes at no additional cost. This allows you to price your home just right based on market conditions. All of this for just $299+. You will also be paying 0.5% of the sale price at the closing.

What You Get:

• 6-month MLS listing with 24 photos
• Syndication to Zillow, Trulia, Realtor.com, Redfin, and more
• Unlimited listing changes
• Unlimited open houses
• Custom yard sign for $49

👉 Our Take: The Silver package is built for experienced FSBO sellers who want direct MLS access without extra hand-holding.

Gold Package

If this isn’t your first rodeo, Houzeo’s Gold Package may appeal to you the most. For $349+, you get access to the MLS with the maximum number of photos allowed. You can manage showings, counteroffers, and request the highest and best Offer.

You also receive all the necessary federal and state disclosure forms to ensure that there aren’t any roadblocks in your home-selling journey. When you opt for this package, you must also pay a 1% fee or a minimum of $999 at closing.

What You Get:

• Everything in the Silver Package, and
• Licensed broker assistance
• Contract to close consulting
• Houzeo mobile app access
• Seller disclosers

👉 Our Take: Houzeo’s Gold Package is ideal for home sellers who plan to sell without an agent but still require some brokerage assistance along the way.

Platinum Package

Houzeo’s Platinum Package is tailor-made for first-time home sellers who want to go the FSBO route. For $399+, the virtual full-service broker can help you throughout your home-selling journey.

This can help in reviewing contracts, pricing assistance, and real estate forms. This package requires you to pay a 1.25% fee or a minimum of $999 at closing.

What You Get:

• Everything in the Gold Package, and
• 12-month MLS listing
• Personal Concierge
• Call forwarding service
• Rush Service (draft in 12 hours)
• Additional MLS access

👉 Our Take: We recommend Houzeo’s Platinum Package for new sellers or those who would like the assistance of a broker.

Add-on Costs on Houzeo

Houzeo keeps its core packages lean and lets sellers customize their experience through optional add-ons. These are disclosed upfront and carry no hidden obligations:

Add-ons	Cost
Yard Sign	$49
Rush Listing (12-hour)*	$99
Coming Soon*	$199
Additional MLS Access*	$199

None of these is required to complete your listing. They exist to give sellers more flexibility based on their specific needs and market conditions.

What is Houzeo’s Refund Policy?

For sellers, Houzeo offers a full refund minus a $50 non-refundable deposit. To qualify, all of the following conditions must be met:

• Your order is less than 7 days old
• You haven’t signed the listing agreement
• Your listing isn’t live on the MLS
• No draft listing has been assigned to you

Refunds do not cover optional add-ons such as yard signs, lockboxes, or contract assistance packages, as these are separate purchases outside the core listing fee.

Meanwhile, for buyers, all tools such as mortgage calculators, Houzeo offers, etc., are available for free. That said, many Houzeo reviews show that their refund policy is liberal.

Houzeo’s Refund Policy is Hassle-Free

As discovered by a user, their refund request was processed promptly and in a hassle-free manner.

Houzeo Handles Refund Requests Professionally

Users appreciate Houzeo’s customer service for handling refund and cancellation requests professionally.

» Houzeo’s Refund Policy: Understand Houzeo’s refund policy in detail.

What is Houzeo’s Cancellation Policy?

You can cancel your MLS listing at any time through Houzeo’s dashboard at no charge. The one exception is Georgia MLS listings, which carry a $25 termination fee. Note that cancellation is not possible if you have a pending contract with a cooperating broker’s buyer.

Houzeo’s cancellation policy allows you to reinstate your canceled MLS listing within the duration of the agreement. But you will have to pay a reinstatement fee.

How Much Can You Save With Houzeo?

Selling through a traditional listing agent on a median-priced home of $438,964 costs approximately $13,169 in listing commissions alone. Houzeo’s flat fee structure cuts that down significantly. Here’s what the Gold package would cost on the same home:

Component	Cost
Gold Package Upfront Fee	$249
Closing Fee (1%)	$4,390
Total Houzeo Cost	$4,639
Total Savings	~$8,530 ($13,169 – $4,639)

Note that buyer agent commissions are separate and negotiated independently, regardless of whether you use Houzeo or a traditional agent. Savings will vary based on your state, final sale price, and chosen package.

Should You Use Houzeo?

Houzeo works well for sellers who want MLS exposure and modern transaction tools without paying a full listing agent commission. The platform is entirely online, transparent on pricing, and backed by good reviews.

For first-time sellers, Houzeo Showings, Houzeo Lead Management, and Houzeo Offers simplify the process. On the buyer side, Houzeo gives you access to 1.6 million+ listings nationwide with tools to search, schedule showings, and submit offers, all without a traditional agent.

The platform is best suited for tech-savvy users who are comfortable managing their real estate journey digitally. If you prefer in-person agent support throughout, a full-service agent may be a better fit.

Frequently Asked Questions About Houzeo