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Express Homebuyers Reviews: What You NEED to Know

Express Homebuyers Reviews

Based out of Virginia, Express Homebuyers is a company operated by a network of cash home buyers in the USA. Since 2003, the company has helped over 4,000 home sellers get reasonable cash offers in a hassle-free way.

Key Takeaways

  • Pros: Express Homebuyers makes all-cash offers on your property and closes in as little as 7 days.
  • Cons: They extend lowball cash offers. They may even spam you with calls, emails, letters once you register with them.
  • Bottomline: Selling your house to Express Homebuyers means you leave a lot of money on the table. We recommend you to instead collect and compare offers from all local cash buyers by listing your house on the MLS via companies like

What is Express Homebuyers?

Express Homebuyers is a nationwide network of real estate investors that buys homes for cash and promises to close a sale in as little as one week.

Express Homebuyers uses a franchise model. This means that each office of Express Homebuyers is independently owned and operated by local cash home buyers.

So, your experience with the company is determined entirely by how your local franchisee deals with you throughout the process.

Express Homebuyers Overview

Type of BuyerCash buyer
FoundersJud Allen and Brad Chandler
Service FeeNone
Time to OfferWithin 7 minutes
Time to Close7 to 30 days
Customer Reviews Rating4.2 out of 5 stars (Express Homebuyers reviews)

» We Buy Houses for Cash Companies: Check out America’s top 10 companies that buy homes for cash.

How Does Express Home Buyers Work?

Getting a cash offer for your home from Express Homebuyers is easy.

Step 1- Ask for a Free Consultation

Call Express Homebuyers or submit an online inquiry form on the website. You’ll need to provide your contact information and your property address.

Step 2- Receive an Initial Cash Offer

An Express Homebuyer specialist will contact you and ask questions about your house. Based on the remote evaluation, they will make an initial all-cash offer for your house.

Step 3- Schedule an Inspection

If you accept their offer, the property specialist will arrange a time at your convenience to visit your home for an inspection.

Step 4- Receive a Final Cash Offer

After taking repairs and the property condition into consideration, Express Homebuyers will make you a final cash offer. The specialist will also address your queries and walk you through the cash-buying process.

Step 5- Close the Deal in as Little as 7 Days

Most of the time, you get 30 days to consider the offer. Once you accept their cash offer, Express Homebuyers will initiate the paperwork. They close fast, in as little as 7 days.

How Much Does Express Home Buyers Pay?

Express Homebuyers reviews from past customers highlight that their cash offers are much lower than the property’s market value.

Cash home buyers like Express Homebuyers pay 55% to 70% of your property’s “After Repair Value (ARV)”. The ARV is usually calculated as:

Your Estimated Express Homebuyers Offer = (After Repair Value x 0.7) – Estimated Cost to Rehab Your Property

If your property’s after-repair value is $500,000, Express Homebuyers will offer you only $300,000. This assumes a rehab cost of $50,000. You will be accepting $200,000 less than your property’s market value for the convenience of an immediate cash offer from Express Homebuyers.

👉 Our Take: We recommend you collect offers from all local and national cash buyers by listing on the MLS via flat fee companies like

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Express Homebuyers Reviews

Express Homebuyers reviews online have an average rating of 4.2 out of 5 stars. We found some recurring complaints and praises about the company in these reviews. Let’s look at them in detail below.

Express Homebuyers ReviewsRating (Out of 5 Stars)
Google (112 Reviews)4.2
Trustpilot (25 Reviews)4.3
BBB (26 Reviews)4.8

Express Homebuyers Reviews: Praises

Most positive Express Homebuyers reviews highlight the fast closing times and professional staff known for their communication skills.

1. Sandy praised Express Home Buyers’ “smooth and fast” closing process.

Express homebuyers Reviews positive 1- Express Homebuyers was great, no stress,, no issues, closing went smoothly. I recommend Express Homebuyers to anyone looking for a fast selling and closing experience!

2. Thomas had to change the closing date several times, and he praised Express Home Buyers for cooperating with him.

Express homebuyers Reviews positive 2 - Everything was so smoothly done. Express Home buyers took care of everything. Not a hitch. They were also more flexible then was expected. We had to change the closing date several times and they worked with us in everything. Always were there, never a problem. Thank you Express Homebuyers.

3. Jacqui was pleased that Express Home Buyers took care of the sales and closing process of her old in-laws’ house, who were willing to leave money on the table in exchange for a simple, stress-free process.

Express homebuyers Reviews positive 3- I helped facilitate my in-laws move from a 3-story home in Maryland to a 2-bedroom apartment in a retirement community in Tennessee. My in-laws are in their nineties and the move was hard enough on them without the hassle of listing the house with a real estate agent. They did not want to spend any time fixing up the place or having prospective buyers walk through. Express Homebuyers was the optimal solution for their situation. They got a slightly below-market price but didn’t have to haggle with buyers, didn’t have to fix or improve anything. The fact that Express Homebuyers bought the house “as is” also meant they didn’t have to find a “home” for the belongings that wouldn’t fit in their new residence.

Express Homebuyers Reviews: Complaints

The primary complaints in Express Homebuyers reviews are that they make lowball initial offers or lower them later with little explanation, and don’t readily accept “No” from home sellers.

1. Jason Lowey and John James both complained about Express Homebuyers’ insulting “lowball offers”.

Express homebuyers Reviews negative 1- This company is definitely looking for desperate customer in bad situations that need to sell fast just to give them a low ball offer. Offers with no real knowledge of the neighbor this company is a joke. The home buying "expert" was telling me how worthless my property is.
Express homebuyers Reviews negative 2- I receive a very low-ball offer that was very insulting and more then half of what I was previously offered,the 2nd time I dealt with them it was because after dealing with a few companies I had lost track that I had dealt with them before but gave another agent a chance,The agent told me they would contact me the next day after going over the property info,the call never came,so I called him, I was told due to the current housing market situation they were only intrested in properties located within cities and not in rural area's .I had to call him as he had no plan to return my call as it was not benefital to do so since they did not want to do business. I find this very unprofessional and not how business is done.

2. Mary highlighted that the company makes an initial offer and later lowers it with little explanation.

Express homebuyers Reviews negative 3- Do not waste your time with this company. They contacted me just before COVID-19 began in February, even though we were not originally interested in selling, and said they thought my house was worth $750k -$775k, and would buy for around $740. The market for our neighborhood picked up significantly this spring and summer and we are receiving several calls from realtors wanting to sell it for the high end. Express Home Buyers has called repeatedly asking to buy it before we put on market with a realtor, so I finally talked to someone today. The rep was unprofessional, arrogant, and told me the value was between $750k to $700K, and any offer "would start with a $6". I told him I was not interested, I know the market and will work with a reputable agent. DO NOT use this company or at least their Northern Virginia office.

3. One client highlighted the incessant spamming of Express Home Buyers.

Express homebuyers Reviews negative 4- I received a letter from Express Homebuyers today indicating that I owe unpaid property taxes on my home and suggesting I might lose my home at auction. I don't owe any property taxes, and while I can spot what appears to be a scam, I wonder if others might panic and sign up for their services when they have no need for them. If they're sending out these letters en masse to homeowners in the area who don't owe anything, isn't that false and misleading advertising? I wonder why they have such a high BBB rating if this is their standard practice.

Express Homebuyers Benefits

They Simplify the Process

Express Homebuyers makes the home selling process hassle-free and stress-free. Once you show interest in selling your property to them, they take over the inspection, assessment, documentation, and closing processes.

They Close Fast

Express Homebuyers promises to close in as little as three weeks. A regular listing takes approximately 55 to 70 days to close, according to Zillow. A distressed property, on the other hand, may take much longer to exit the market. So, the difference is notable.

They Give Ample Time to Consider

Most Express Homebuyers’ cash offers are valid for 30 days. This gives you ample time to ponder over it, look for other cash offers in the market for your property, and arrive at a firm decision.

They Make All-cash Offer

Express Homebuyers inspects your property and makes an all-cash offer after taking repairs into consideration. So, they can be an option for those in desperate need of cash.

They Cover the Closing Costs & Service Charges

Express Homebuyers takes care of the seller’s closing costs. As a seller, you don’t need to pay for anything. You just need to be willing to give up on receiving a fair price for your house.

Express Homebuyers Drawbacks

They Make Lowball Offers

The speed of the deal and the cash come with a major drawback – you get pennies for your dollar. Your home is appraised on the following factors:

  • The current condition of the property
  • Time and costs required for renovations and maintenance
  • Real estate commissions required to sell the home

Ultimately, Express Homebuyers aims to make a profit. So, considering the above factors, you’re unlikely to receive a fair market value for your house.

They are Likely to Reduce the Initial Cash Offer

A common Express Homebuyers complaint is that the company tends to lower the cash offer at any point during the sales process. So homeowners should keep in mind that no offer from Express Homebuyers will actually be final until you get paid.

Lack of Representation

A realtor or an agent negotiates for your property on your behalf for a 3% average real estate agent commission. In the absence of a representative, you’ll likely find it challenging to get top dollar for your property.

Another way you can circumvent traditional intermediaries and still get the highest bid for your property is through For Sale By Owner websites.

No Control Over the Quality of Service, State-wise

Each Express Homebuyers’ office is a franchise. Local real estate investors independently own and run them. So, your experience with the company is determined entirely by how your local investor pilots you through the process.

Incessant Spamming

According to some Express Homebuyers reviews, home sellers have complained about being pestered by Express Homebuyers investors with emails, calls, and messages after they denied the cash offer.

Express Homebuyers Alternatives

No matter what situation you’re in, we advise you to spend a few days looking over Express Homebuyers’ superior substitutes. This will ensure that you receive a fair market price for your home and prevent financial loss.

1. iBuyer Companies

iBuyers, short for instant buyers, are large real estate companies that buy homes for cash. iBuyers have a strict standard for buying homes. They acquire a home in fairly good condition that they can list quickly. They too make an all-cash offer within 48 hours and can close within two weeks.

» iBuyer Reviews: Check out our 2023 rankings for all iBuyers companies in the U.S.

2. We Buy Houses For Cash Companies

“We Buy Houses for Cash” companies are cash home buyers that function differently than iBuyers. These companies prioritize resale earnings by purchasing homes at a significant discount to the market value.

3. Sell in the Open Market Without a Realtor

Working with Express Homebuyers means underselling your home. But thanks to technology, you can now sell your house quickly without any intermediaries.

Selling a house without a realtor is easier than ever and the process is not as daunting as you may think. The best For Sale By Owner sites and Flat Fee MLS companies like make the home-selling process a cakewalk. And they ensure top dollar for your property.

» How to Sell a House by Owner: Know the ins and outs of selling a house on your own in America.

Bottomline: Should You Sell Your House to Express Homebuyers?

Sometimes you just NEED to move your property quickly. But you should only consider selling a house to Express Homebuyers if:

  • You want a quick, hassle-free sale
  • You’re willing to leave money on the table
  • You don’t want to spend on repairs

Under any other circumstances, we do not recommend selling your home to

Instead, listing on the MLS via a flat fee company like will expose your property to local and national cash home buyers, and help you get top dollar for your property.

» Sell My House Fast For Cash: Find out how you can get top dollar for your property and still close fast.

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