Houzeo is a popular choice among home sellers to get a Flat Fee MLS (FFM) listing. The company provides affordable Flat Fee MLS listings with no hidden fees. Unlike other FSBO platforms, Houzeo has advanced technology and a 5-star customer support team. But is Houzeo legit?
What is Houzeo?
Houzeo.com is a tech-centric For Sale By Owner (FSBO) website and real estate platform. The company gives home sellers tools only real estate agents have access to. Houzeo works on the Flat Fee MLS listing model. They help home sellers list properties on the MLS for a flat fee.
Should I Use Houzeo?
Yes, you should sell your home with Houzeo. With their Flat Fee MLS listing packages home sellers can save thousands in commissions and get on the MLS quickly.
Real estate commissions surpassed $100 billion in 2021. As per Zillow, 36% of Millennials, 26% of Gen Xers, 22% of Boomers, and 19% of Silent Gen are selling by owner. Also, 77% of the FSBO homes sell in less than two weeks. However, FSBO sellers cannot get on the MLS on their own.
Homes listed on the MLS sell faster and for 17% more. MLS listings get syndicated to Zillow, Realtor.com, Trulia, and other listing websites. MLS maximizes the exposure. Houzeo will list your home on the MLS for a flat fee and set you up for an FSBO sale.
What is MLS?
Multiple Listing Service (MLS) is a database for real estate agents to list and view homes for sale. Only licensed real estate professionals have MLS access. An MLS listing maximizes exposure by marketing your property to buyer agents.
» How to List on MLS: Learn How to Get on MLS Without an Agent
Is Houzeo Legit?
Yes, Houzeo is a legitimate company. It was established in 2017 and its head office is in New York. The company has more than 2,000 reviews combined on Google and Trustpilot. Home sellers have appreciated Houzeo for its technology, customer service, and affordability.
To establish Houzeo’s legitimacy as a company we analyzed the following parameters, apart from the official website:
- Address & Locations: Genuine companies mention their address and all the areas covered by them on the website. They also mention their contact numbers for people to reach out to them.
- Company Reviews: Most legitimate companies proactively respond to comments/feedback/reviews on online review sites.
- Working of the Company: Genuine companies are upfront about their working models. As this helps users understand their revenue sources as well.
- Funding: A business’s legitimacy can be established by understanding its funding sources. In our experience, most scam or fraud companies do not disclose their funding sources.
Houzeo has nationwide coverage. Prices of their Flat Fee MLS listing packages vary across states. Visit Houzeo’s pricing page to know the listing package prices for your state.
What States Does Houzeo Cover?
Houzeo covers all 50 American states plus Washington D.C. Unlike other Flat Fee MLS listing services, the company also covers Hawaii and Alaska. However, the coverage is not the same across all the states.
Houzeo has “Strong Coverage Limited Automation” in 3 states – Iowa, North Dakota, and Nebraska. In these 3 states, Houzeo takes up to 2 days to make your listing live. The company has “Limited Coverage” in 3 states – West Virginia, South Dakota, and Wyoming. Whereas in 45 states, Houzeo has “Strong Coverage and Strong Automation”. Houzeo has disclosed its coverage across states, this builds the company’s trustworthiness.
Where is Houzeo Based?
Houzeo is based in New York City.
Customers across major review sites have positive things to say about Houzeo. The company has more than 2,000 reviews combined on Google and Trustpilot. Houzeo promptly responds to most reviews that need a follow-up. This makes Houzeo credible for home sellers.
Houzeo Google Reviews
Out of 625 reviews, Houzeo has a 5-star rating on Google reviews. Something we have never seen for any other Flat Fee MLS company.
✅ Home Sellers Listed with Houzeo More than Once
Houzeo’s easy listing process encourages home sellers to list with the company multiple times. Also, customer support’s quick response ensures all questions get answered when needed.
You can call their representatives directly through the Houzeo customer service phone number. Or you can chat online through the website chat box. In our experience, the representatives respond immediately.
To chat online we had to provide some basic information—this included name, phone number, address, email address, etc. The company did not bombard us with newsletters, PR emails, or phone calls. At no point did their representatives force us to buy their products. This shows Houzeo’s genuine commitment to solving user problems.
✅ Home Sellers Saved Thousands in Commission
With Houzeo, home sellers only have to pay the buyer agent commission. This means they save 50% of the real estate commissions. Here is a customer review we came across where the seller had saved $13,000+.
Home sellers across states have saved thousands in commissions with Houzeo. This is due to their affordable Flat Fee MLS listing packages. You only have to pay a small flat fee instead of a 3% listing agent commission.
Say you sell your home for $900,000 in Florida. You would spend $27,000 in listing commission. However, with Houzeo you can get on the MLS for $349 only! Even if you opt for their most expensive Flat Fee MLS Florida package, you would still save $25,800!
» Customer Stories: See What Home Sellers Have to Say
Houzeo Trustpilot Reviews
Houzeo Corp has a 4.9-star rating on Trustpilot, out of 1,474 reviews.
✅ User-Friendly System Interface
Several customers choose Houzeo because of its powerful seller dashboard. Here is one such customer who discovered how Houzeo’s dashboard and the interface simplify MLS listing.
Houzeo’s interface and listing system are accessible and easy to use. Houzeo fills out as much of your listing as possible. The dashboard gives a Zillow estimate of the property. After selecting an MLS plan, Houzeo assigns tasks for home sellers to complete. This includes filling out MLS contracts & forms, and disclosures. Upon completion, your home is listed on the MLS within 24 hours.
From customer stories, we found Gen Xers and Boomers have listed with Houzeo. We also came across home owners selling their homes for the first time using an online service. And they found Houzeo easy and convenient. One of the reasons is the user-friendly interface and easy-to-navigate website.
✅ Easy Listing Changes
Apart from quick listing, Houzeo allows home sellers to make easy listing changes. Here is a customer review of a seller who decided to drop the price and modify the property description. He was able to update his listing within an hour.
With Houzeo, home sellers can make several changes to their listings. This includes changing the listing price, photos, MLS listing status, and more. Home sellers have to raise a change request on the dashboard. Houzeo automatically generates an amendment contract. The amendment contract is needed to make changes to your MLS listing. Upon signing the contract, your change request is submitted and changes go live within 1-2 business days.
Houzeo also provides ‘expedited listing,’ in some locations. Through expedited listing, MLS listings go live within a few hours. It is available with Houzeo’s Gold and Platinum Packages.
Houzeo Better Business Bureau Reviews
Houzeo has no reviews on Better Business Bureau (BBB).
» Houzeo Review: Read our Complete Analysis
How Does Houzeo Work?
Houzeo works on the Flat Fee MLS listing model. It gets you on the MLS for a small flat fee, instead of a 3% listing agent commission.
What distinguishes Houzeo from other Flat Fee MLS companies is their technology. Houzeo provides home sellers with a powerful dashboard. Through the seller dashboard, home sellers manage listings, showings, offers, and more. If sellers get stuck at any point, they can reach out to Houzeo’s customer support.
» How Houzeo Works: Everything You Need to Know
To maximize the seller’s control over the transaction, Houzeo has built several products. This includes:
IntelliList Listing Management
Houzeo’s IntelliList Listing Management guides home sellers through the initial paperwork, setting buyer agent commissions, and uploading property photos. The IntelliList Management system assigns the necessary paperwork based on your location.
Houzeo Showings allows sellers to set up their showing calendars and accept and reject showing requests. Through Houzeo Showings, buyers can directly request showings and provide feedback.
Houzeo Lead Management
Unlike other real estate platforms, Houzeo does not sell leads. Houzeo’s Lead Management collects and presents all lead to the home seller.
Houzeo Mobile App
To ensure home sellers manage everything on the go, Houzeo has built a mobile app. Through Houzeo mobile app, sellers can list their properties, manage showings, review and compare offers, etc.
Houzeo has not raised any funds. The company is self-funded.
Bottom Line: Houzeo is a Legitimate Company
Houzeo is a tech-centric For Sale By Owner (FSBO) platform that has been in business since 2017. Americans have listed more than $4 billion worth of properties with Houzeo.com.
Houzeo has more than 2,000 reviews on major review sites. Customer reviews show that the company responsibly helps sellers get listed on the MLS. Reviews combined with the company’s continuous efforts in developing technology show that Houzeo is legitimate.
Frequently Asked Questions
1. Is Houzeo free?
No, Houzeo is not free. Houzeo does provide a free Houzeo listing, but you only get listed on Houzeo.com. To get listed on the MLS, you have to purchase one of Houzeo's listing packages.
2. Is Houzeo a good Flat Fee MLS option?
Yes, Houzeo is a good Flat Fee MLS option. Houzeo offers home sellers a combination of affordable MLS listing packages, advanced technology, 5-star customer support, and maximum exposure.
3. Is Houzeo available nationwide?
Yes, with over 200+ markets, Houzeo offers nationwide coverage to home sellers.